Will Not Service:

All Phase
– No Commerical Fire/Strobe/Alarm
– Fans: Won’t install Whole Home/Attic Fans
– Home Systems: We don’t do Residential Alarm Systems

WHAT TO SAY:
I am so sorry you are having that problem we would love to be able to help you but unfortunately, we do not provide service for _________________. We can certainly help you with any other Electric issue you have at your home… Always happy to help!

Tell me a little bit more about the issue:

Generally, for any installation/new, we will schedule a 30-minute quote appointment first.

When creating a job, please include as much information as possible about the job, including

!!! For some locations, there is a different job type when you go to the main city. Please be aware!!!

Appliances
  1. Get type of Appliance.
  2. Location of the equipment

REPAIR THE ELECTRIC TO THE APPLICANCE. (not the appliance)
Job Type: ES-Time and Material (1 Man) 
Questions to ask/ Things to get:
1. Picture of Panel, Issued Connection/Receptacle

1 Man / 75 Minute Appointment

INSTALL:
Job Type:
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope. 1 Man / 30 min appointment

Commercial

Light Poles

REPAIR
Job Type: ES-Time and Material (2 Man) 
Questions to ask/ Things to get:
How tall are fixtures on the pole?
Under 15′ need: Van Bucket
Over 15′ need: Big Bucket

2 Men and Bucket Truck / 90min

INSTALL:
Job Type:
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope.

1 Man/Quote/30 min

Fire/Strobe/Alarm

REPAIR
No.

INSTALL:
No.

Electric Vehicle

INSTALL: Quote: 1 Man / 30 min appointment

  1. When will the vehicle be delivered?
  2. What kind of vehicle?
  3. Where would you like the charger located? (Inside/Outside/Garage?)
  4. Where is your electrical panel located?
  5. Is the basement finished or unfinished?

Please provide me with the following pictures:

  1. Where the charger will be located
  2. Customer supplied charger (if applicable)
  3. Any photos of path between panel and chargers
  4. Panel
    • Stand back photo
    • Close up breakers
    • Picture of labels on insdie cover

REPAIR
Job Type: ES-Time and Material (1 Man) 
Picture of the Panel and the Charger.
1 Man / 75 Minute Appointment

INSTALL:
Job Type:

Emergency Calls

1 Man -DK Organize by time
7a – 3:30p
$315 for first 45 min, then $145/hour
Jobtype: ES-Emergency Service (In working hours)(1 Man)

3:30p – 7a
$615 for first 3 hours, then $150/hour
JobType: ES-Emergency Service (Afterhours)(1 Man)

2 Man
Business Hours
$465 for first 45 min, then $150/hour/man
JobType: ES-Emergency Service (In working hours)(2 Man)

After hours
$1065 for first 3 hours, then $150/hour/man
JobType: ES-Emergency Service (Afterhours)(2 Man)

Exterior

GFCI / Receptacle / Grill / Hot Tub / Pool

REPAIR
Job Type: ES-Time and Material (1 Man) 

1 Man / 75 Minute Appointment

INSTALL:For our installations, we will send out an Electrician who bid on the work so that they can understand the scope
Job Type:
Quote
1 Man / 30 min appointment

Lights (Non-LV)

REPAIR
Job Type: ES-Time and Material (1 Man) 
Under 15’=1 Man / 90 Minute Appointment
Over 15′ tall – 2 Man
Question: Is it on a sloping hill? If so, call Tech.

INSTALL:
Job Type:

1 Man / 30 min appointment

Lights LV (Low Voltage)

REPAIR
Job Type: ES-Time and Material (1 Man) 

1 Man / 90 Minute Appointment

INSTALL:
Job Type:
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope
1 Man / 30 min appointment

Pool Inspections / Certification for City of PA

Inspection:
Job Type: ES-Time and Material (1 Man) 
We do the pre-inspection so you are okay for the county inspection/township inspection, so you don’t fail.
2 Man / 180 Minute Appointment

Service Wire / Equipment / Meter

Quote:
Job Type: ES-Time and Material (1 Man) 
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope
1 Man / 30 Minute Appointment

Fan

Between Floor / Whole House Fan

REPAIR
Job Type: ES-Time and Material (1 Man) 

1 Man / 75 Minute Appointment

Won’t do

Exhaust (Kitchen or Bathroom)

REPAIR
Job Type: ES-Time and Material (1 Man) 

Notes:
We hope to get:
– Measurement of the cover, then vent cover off. Measure the hole – Not in stock. – Measurements/Pictures or Service Call

1 Man / 75 Minute Appointment

INSTALL
Job Type:
QUOTE
1 Man / 30 min appointment

Gable Fans

REPAIR
Job Type: ES-Time and Material (1 Man) 
Need Measurements and picture

1 Man / 75 Minute Appointment

INSTALL:
Job Type:
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope
1 Man / 30 min appointment

Rooftop Fans

REPAIR
Job Type: ES-Time and Material (1 Man) 
Would only replace motors.
Don’t schedule in the heat of summer (Only Morning appointments)
1 Man / 75 Minute Appointment

Won’t do

Fixture

For all these, you need ask if the Customer is supplying the fixture and light bulbs to match.

Bathroom / Bedroom

REPAIR
Job Type:
Photo of new or old?
Customer to provide fixture.
1 Man / 75 Minute Appointment

INSTALL:
Job Type:

1 Man / 30 min appointment

Ceiling Fan

REPAIR
Job Type:
How tall is ceiling that the fixture is mounted to?
Over 12′, two men 90,
over 16′ Quote (add 15 min)
General: 1 Man / 75 Minute Appointment

INSTALL:
Job Type:

1 Man / 30 min appointment

Chandelier (Follow Link)

Change Fixture Lamps

REPAIR/CLEAN/REPLACE
Job Type: ES-Time and Material (1 Man) 
Height, Fixture, and pictures of everything and call you back.
Is it a standard light bulb (A19) or something special?
1 Man / 75 Minute Appointment

INSTALL:
Job Type:

1 Man / 30 min appointment

Wall Sconce

REPAIR
Job Type:

1 Man / 75 Minute Appointment

INSTALL:
Job Type:

1 Man / 30 min appointment

Generator

REPAIR/Service
Job Type: ES-Time and Material (1 Man) 
How old is the generator?
How old is the battery?
Have you ever changed the battery?
Do you have make/model number generator?

“Full evaluation of the generator and the installation, including a one-time maintenance is a set price.”

1 Man / 90 Minute Appointment – But put in queue to schedule (Specialized tech)

INSTALL:
Job Type: Sales-Generator Estimate 
Get a Quote
1 Man / 60 min appointment

Home Systems

Doorbell / CO2 or Smoke Detector (Residential Only)

REPAIR
Job Type:

1 Man / 75 Minute Appointment

INSTALL:
Job Type:
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope
1 Man / 30 min appointment

Internet, Data/Communication, or Indoor Low Voltage
(under cabinet wiring, internet, phone, wireless communciation)

Repair:
Job Type: ES-Time and Material (1 Man) 

1 Man / 75Minute Appointment

INSTALL:
Job Type: Sales-Residential Estimate 
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope
1 Man / 30 min appointment

Safety Home Inspection

Job Type:
1 Man / 90 Minute Appointment

HVAC

Thermostat (Repair only – we do not install)
Job Type: ES-Time and Material (1 Man) 
If you want to replace thermostat to a smart thermostat, we need to confirm the wiring is compatible.
Picture of existing
1 Man / 75 Minute Appointment

HVAC Tripping:
Job Type: ES-Time and Material (1 Man) 
Please send a picture of the Panel
1 Man / 30 min appointment

Panel

Breaker Issues

REPAIR
Job Type: ES-Time and Material (1 Man) 
Picture of the breaker, what it affected in the home, picture of panel
1 Man / 75 Minute Appointment

Knob and Tube Evaluation

INSTALL:
Job Type: EI-Install 
$X for the quote Evaluate the existing tube throughout the home so I can get you a quote to remedy the areas.

For homes over 6000 sqft, please call to get a quote.

1 Man / 240 min appointment

Update/Upgrade Panel

INSTALL:
Job Type: Sales-Residential Estimate 
For our installations, we will send out an Electrician who bid on the work so that they can understand the scope
1 Man / 30 min appointment

Receptacles

Including GFCI

REPAIR/REPLACE
Job Type: ES-Time and Material (1 Man) 

1 Man / 75 Minute Appointment + 15 min per additional receptacle.

ADD/INSTALL:
Job Type: Sales-Residential Estimate 
Is there a receptacle nearby that I can get a picture? With enough pictures, we can send a quote.
1 Man / 30 min appointment

Recessed Lighting

REPAIR
Job Type: ES-Time and Material (1 Man) 
If you get picture and measurement of light, can set up call.
1 Man / 75 Minute Appointment

INSTALL
Job Type: Sales-Residential Estimate 

1 Man / 30 min quote appointment

Switches

General Questions for all Switches:

  1. Type of switch (Standard/toggle or a Rectangle/Rocker)
  2. Color (standard, ivory white, almond) 

REPAIR/REPLACE Switch
Job Type: ES-Time and Material (1 Man) 
1 Man / 75 Minute Appointment

ADD TO EXISTING SWITCH
Job Type:
1 Man / 75 min

General Outage

Lightening Not Working (get picture of switch)
Job Type: ES-Time and Material (1 Man) 
Book: 1 Man / 75 Minute Appointment

  1. What kind of lighting (LED?)
  2. How many lights?
  3. Where is the lighting located?
  4. Is there a dimmer on the lighting?

Loss of Power (Generally, this is an Emergency Call / High Priority)
Job Type: ES-Time and Material (1 Man) 
Book: 1 Man / 90 Minute Appointment

  1. Area/room/receptacle
  2. Photo of Panel Breakers
  3. Photo Problem Device

Glossary of Electric Terms
If we are missing a term, please email us!

NameDefinition
Arc Electrons crossing a small gap between two conductors. An arc is likely occurring when a crackling noise is heard inside a device.
Arc Fault  An abnormal condition where an arc occurs (corroded or loose connection).
Arc fault circuit interrupter (AFCI) A circuit breaker that will also trip when it detects an abnormal arc.
Arc flash Happens when anything connected to a line phase (like a line wire) in the process of touching anything that is connected to a different line phase, neutral or ground. The arc flash actually starts before contact is made when the current jumps a tiny gap.
Alternating current (AC)Current that travels in both directions. Residential and commercial power use AC.
Amp  (Short for amperes) Electrical measurement of the quantity of the flow of electrons.
AmpacityThe maximum current, in amperes, that a conductor can carry continuously under the conditions of use without exceeding its temperature rating.
AWG American wire gauge, a standard wire gauge system to correlate wire diameters to gauge numbers.
Circuit Circuit breaker(s), conductors (wires), and electrical outlets. Conductors in a circuit contain line, neutral, and ground conductor(s). Older systems may not contain ground conductors.
Circuit breakerA device designed to open and close a circuit by nonautomatic means and to open the circuit automatically on a predetermined overcurrent without damage to itself when properly applied within its rating. (Example: The circuit breaker will trip during a short circuit, ground fault, and overload condition.)
Conductor Materials that allow the flow of electrons easily, including silver, copper, gold, and aluminum. Electrical wires are mostly made of copper, some are made of aluminum.
Continuity A circuit has continuity when there is a continuous path for electricity to flow through the circuit (free from open circuit conditions). A multimeter, continuity tester, and certain solenoid testers can measure continuity.
Continuous load A load where the maximum current is expected to continue for three hours or more.
CurrentThe flow of electrons through a conductor, the quantity is measured in amps (A) .
Current flow direction It is not known for sure what direction currents flow. The conventional theory of current flow is from positive (+) to negative (
Dedicated circuit A circuit that has only one outlet and is used for one load that has a high current rating.
Device*  A unit of an electrical system that carries or controls (but does not use) electric energy as its principal function. (Example:  outlet or switch)
Direct current (DC)  Current that only goes in one direction. Battery supplied power is DC.
Electrical load  Electrical equipment (appliances, electronics, light bulbs, etc.) that use electrical energy.
Electrical system  The electrical components used to supply electricity to a structure. Components include panels, wiring, outlets, fixtures, etc.
Fault  (Ground fault) This happens when an ungrounded conductor (line wire) comes in contact with anything that is grounded (i.e. motor winding touching case, or line wire of appliance touching the metal frame.)
Gauge  See AWG.
GFCI ground fault circuit interrupter (GFCI) can help prevent electrocution, electric shocks and burns. If a person’s body starts to receive a shock, the GFCI senses this and instantly cuts off the power, stopping the flow of electricity, before he/she can get injured.
Ground  An electrical reference point that connects to the earth. Ground connects to neutral at a single neutral point on an electrical system measuring zero volts (0 volts).
Ground conductor  Also known as grounding conductor, is connected to earth ground, and does not carry current during normal conditions. It connects to neutral at the grounding point of an electrical system. A grounding conductor will carry current during a short circuit or ground fault condition.
Ground fault –This happens when an ungrounded conductor (line wire) comes in contact with anything that is grounded, (i.e. motor winding touching case, or line wire of appliance touching the metal frame.)
Ground fault interrupter (GFCI)  An outlet or circuit breaker that will trip when current from the line does not return through the neutral (ground fault).
Ground screw  A green screw specifically used to connect a ground wire to a metal electrical box.
Hot conductor –The ungrounded conductor. This is the conductor that has voltage. In a household, the wire color is black or red.
Impedance  Electrical measurement of the opposition of the flow of electrons in a conductor with the effects of capacitance and induction as measured in ohms.
Insulator Materials that resist the flow of electrons, including plastic, fiberglass, and rubber.
Kilowatt  1,000 watts
Kilowatt Hour (kWh)  1,000 watts for 1 hour.
Line  (Electrical line) source of electrical power (electrical panel, circuit breaker).
Line SideThe wire connection terminals of a GFCI, occupancy sensor, photocell, etc. that connect to a circuit breaker through a wire.
Load (Electrical load) Electrical equipment (appliances, electronics, light fixtures, etc.) that use electrical energy.
Load Side The wire connection terminals of a GFCI, occupancy sensor, photocell, etc. that connect to a load.
NECNational Electrical Code.
Neutral Conductor Is a conductor that carries current in normal conditions. It is connected to ground at the neutral point in the system. The voltage on a neutral conductor is 0 volts (or very close to 0 volts under load conditions). Warning: A neutral conductor can carry voltage when opened on a live circuit.
Neutral point  Is where ground and neutral are connected in an electrical system.
NM Cable  NM is a type of cable that contains insulated conductors enclosed within an overall nonmetallic jacket. It is commonly known as “Romex®”, which is the brand that is most widely used.
Nominal voltage  120 volts & 240 volts are the standards to designate a voltage class for residential buildings. All other voltages are high or low voltage ratings of light bulbs, appliances, electronics etc.
Ohms   Electrical measurement of the opposition of the flow of electrons in a conductor.
Open circuit  An opening in a conductor path that prevents the normal flow of electricity.
Outlet  The points at which the electrical system are accessed. (receptacle outlet, lighting outlet, etc.)
Overcurrent  Any current in excess of the rated current of equipment or the ampacity of a conductor. It may result from overload, short circuit, or ground fault.
Overload Operation of equipment in excess of normal, fullload rating, or of a conductor in excess of rated ampacity that, when it persists for a sufficient length of time, would cause damage or dangerous overheating. A fault, such as a short circuit or ground fault, is not an overload.
Photocell  A switch that will close when darkness falls, usually turning on lights at night.
Potential difference  The difference between positive and negative charges; these differences result in voltage.
Power  Electrical measurement of The total electrical energy including voltage (force) times current (quantity). Power is measured in watts (W).
Qualified person*  One who has skills and knowledge related to the construction and operation of the electrical equipment and installations and has received safety training to recognize and avoid the hazards involved.
Receptaclean electrical outlet into which the plug of an electrical device may be inserted.
Resistance  The opposition of the flow of electrons in a conductor as measured in ohms.
Short circuit  An abnormal condition where a line conductor comes in contact with neutral, ground, or another line conductor of a different phase.
Volts  Electrical measurement of force or potential difference.
VoltageThe electrical force or potential difference measured in volts (V).
Voltage (Nominal)  See Nominal Voltage.
Voltage Drop The drop in voltage from the voltage source to a load caused by resistance in a circuit path (mostly wires).
Voltamps (VA) is an electrical measurement of power (volt
Watts  Electrical measurement of power (volts x amps). Watts is known as real power.
Wire Makeup  Two or more wires connected together with wire nuts inside an electrical box.